I create customer-focused communications for utilities like Pepco, Atlantic City Electric, and Delmarva, turning complex energy programs into clear, engaging stories that inspire action. From emails and social posts to direct mail and video scripts, I shape messaging that connects with everyday needs—lowering bills, boosting comfort, and supporting sustainability—while staying true to each brand’s voice. My work helps utilities build trust, increase participation in energy-saving programs, and demonstrate real value to the communities they serve.
